Packages are generally dispatched within 2 Working Days after receipt of payment and are shipped via the Postal Services according to the services available for the destination country:
Delivery Times are only an indication of the expected delivery period - the times are not guaranteed by the post office and can sometimes be subject to customs delays.
PLEASE BE AWARE THAT THESE ARE THE NORMAL TIMES QUOTED BY THE POSTAL SERVICES CONCERNED. THIS DOES NOT TAKE INTO ACCOUNT ANY POSTAL DELAYS CAUSED BY CUSTOMS DELAYS, INDUSTRIAL ACTIONS BY POSTAL WORKERS, OR ANY OTHER REASON. AS THESE FACTORS ARE TOTALLY OUTSIDE OUR CONTROL, WE CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS IN QUOTED DELIVERY TIMES, WHICH MAY BE CONSIDERABLY EXTENDED UNDER CERTAIN CIRCUMSTANCES.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the post office table of fees and are calculated according to the total weight/length of the package. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Orders are packaged to the minimum size/weight possible and still offer the necessary protection to the contents, in order to keep the shipping costs as low as possible.
PLEASE NOTE: Shipping Fees are not refundable unless the goods are being returned due to an error on the part of Apnea.
There are maximum size/weight limits to each category of service as follows: